To anyone who has applied to the Lake County Fire Relief Fund: NCO is working as quickly as possible to disburse these funds. Over 800 applications have been received (and more coming in every day) that all require sorting, documenting, and address/damage verification, so it will take some time. There are a lot of e-mails and calls asking about the status of applications, which is totally understandable but also time consuming to respond to. Please be patient and trust that your application will be reviewed soon, with aid coming as quickly as possible. If by October 8 you have not received a phone call, e-mail, or letter in the mail, check back in with us. Thank you.

SPRIG/Virtual Wallet

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GO MOBILE! Sign up for Sprig today, and you'll be able to manage all of your credit union accounts from your desktop or mobile device!  Sprig allows you to:

  • deposit checks using your phone or tablet - you can deposit up to $1500 per day, maximum of $5000 per month
  • send money to anyone's credit union account
  • transfer money between accounts, across credit unions
  • find the nearest surcharge-free ATM (nearly 30,000 nationwide) or shared branch (over 5,000 nationwide)

It's easy - just sign up at or download our FREE Sprig app for your smartphone!  Have a question about your SPRIG account?  Forgot your username or password?  Call the SPRIG member service line at 866-698-8896.

Sprig sign-up tips:  Sprig asks for the last 5 numbers of your social security number (so make sure you don't enter the last 4!).  Also, be sure to use the current phone number that you have on file with your account with us.  If you use a different number, you will be unable to sign up.  If you need to change/verify the phone number you have on file with us, you can do this in Virtual Branch (online banking) or call us at 707-468-0161.

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By accessing the noted link you will be leaving our website and entering a partner site which is hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of our website. We encourage you to read and evaluate the privacy and security policies of the site which you are entering, which may be different than those of ours.

Please note that Virtual Branch will not be available starting at 2:30pm on Thursday, 10/31. As part of our merger, we will be integrating the Mendo Lake Credit Union and Fort Bragg Community Federal Credit Union Virtual Branch systems. Staff will work as quickly as possible to complete the task, and we expect the system to be available the afternoon of Saturday, November 2nd.

To ensure that all members receive ample notice of this service interruption, this informational page will be displayed every time you log into Virtual Branch through the end of October. Thank you for your patience as we make this transition!

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