Virtual Branch Help Guide

Welcome to the Mendo Lake Credit Union Virtual Branch!  We’re glad you’re here!

To enroll in Virtual Branch, click here.

To explore a demo of Virtual Branch before enrolling, click here.

To view a copy of MLCU’s Privacy Policy, click here.  

If you are already enrolled in Virtual Branch and are having trouble with your security code, please click here so that we can email you a new security code to your listed email address.


If you require additional assistance, please  call 707-468-0161 during regular business hours.

If you need help with Bill Pay, call 855-788-6705.

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By accessing the noted link you will be leaving our website and entering a partner site which is hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of our website. We encourage you to read and evaluate the privacy and security policies of the site which you are entering, which may be different than those of ours.

Please note that Virtual Branch will not be available starting at 2:30pm on Thursday, 10/31. As part of our merger, we will be integrating the Mendo Lake Credit Union and Fort Bragg Community Federal Credit Union Virtual Branch systems. Staff will work as quickly as possible to complete the task, and we expect the system to be available the afternoon of Saturday, November 2nd.

To ensure that all members receive ample notice of this service interruption, this informational page will be displayed every time you log into Virtual Branch through the end of October. Thank you for your patience as we make this transition!

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